including at the front desk.” Marriott said the so-called “contactless arrival kiosks” are meant to ease customers’ fears about getting COVID-19 by interacting with hotel staff.

One Marriott front desk employee is giving customers a look behind the curtain by showing how the computer system that facilitates the making and changing of reservations and check in works.

Ever wondered what the person at the front desk is really thinking when checking ... Front Office Manager at Residence Inn/Courtyard by Marriott Phoenix Downtown. Need a break?

They will include employees that perform various jobs, from housekeepers to bellhops to front desk agents. Rachel Gumpert, press secretary for UNITE HERE, says of the 20,000 Marriott employees ...

According to the lawsuit, Gonzalez, who is a Marriott rewards member, said she was "surprised when the front desk clerk required that she sign a two page 'NO PARTY' Policy form in order to check ...

Marriott is looking to tap AI to reinvent itself ... “We want to automate a lot of those manual tasks that happen at the front desk today, so that they can spend more time with the guests.

That way, Marriott front desk associates have access to the virtual card information as well as instructions, folio requests and other relevant data, according to Grasp. As such, the associate can see ...

Photo Credit: A promotional image of a Marriott front-desk employee. Upon the completion of its merger with Starwood, the combined company will have more than 500,000 employees. Marriott ...

Felicia Gonzales, 51, was allegedly told by the front desk clerk at the Residence Inn by Marriott Portland Downtown/Convention Center that all guests had to sign the policy, according to the ...

Overall, visitors were most complimentary of the staff at the Dallas/Addison Marriott Quorum by Galleria, saying everyone from the front desk to the restaurant went above and beyond to provide ...