Pop into a drugstore to grab some razors or a new tube of mascara and you are likely to find those items trapped behind security glass. There you stand, pressing the call-for-help button and waiting ...

While this crime prevention strategy may deter theft, it is also preventing something else: sales. Recent studies show that customers are fed up with locked-up merchandise, and many are considering ...

Major drugstore chains have locked up a lot of merchandise to prevent shoplifting. But the anti-theft strategy is pushing some customers to wonder: Why even shop here? Locking up so many items ...

A majority of in-store shoppers — 60% — have encountered lock-up merchandise in stores on a regular basis, per a survey of more than 5,000 consumers conducted by data tech firm Numerator. Twenty-seven ...

A routine shopping trip to Walmart is increasingly becoming an exercise in patience and an unintended scavenger hunt for store associates. Across the nation, customers are encountering a growing trend ...

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