Former employees of a call center in Pune, India, were arrested this week on charges of defrauding four account holders in New York of Citibank N.A., a subsidiary of Citigroup, to the tune of $300,000 ...

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

The Weekly Standard drew attention Thursday to video of Vice President Biden discussing the outsourcing of call centers and briefly adopting a badly executed Indian* accent. "How many times do you get ...

NEW DELHI (AP) -- Even as Indian call centers have thrived in the past decade, helping U.S. companies cut costs and creating hundreds of thousands of jobs here, they have faced a seemingly ...

GURGAON, India -- With her flowing, hot-pink Indian suit, jangly silver bangles and perky voice, Bhumika Chaturvedi, 24, doesn't fit the stereotype of a thuggish, heard-it-all-before debt collector.

India call centers provide tech support to credit card companies, airlines and even police and fire departments in the United States. They too... India Call Centers Scramble To Adapt To Working From ...

GURGAON, India -- As fireworks boomed across nearby New Delhi and families lit candles and incense and prayed late into the evening, thousands of call-center agents reported to work at a gleaming ...

Although it has offered to help probe into recent allegations of data theft, India’s National Association of Software and Service Companies (NASSCOM) said Thursday that its hands are tied as ...

Dell Inc. plans to add about 5,000 workers to its Indian call centers over the next two years, CEO Kevin Rollins told reporters in Delhi last week. In addition, Rollins said the company will start ...

BANGALORE, India — Former employees of a call center in Pune, India, were arrested this week on charges of defrauding four Citibank account holders in New York, to the tune of $300,000, a police ...