quitting social networks and not answering email — has become a status symbol. All of this has led to a curious new reality: Human contact is becoming a luxury good. As more screens appear in ...

On the day I announced to the Facebook/Twitter/MySpace "digi-topia" that I was leaving for at least a year I asked people to send me their contact information ... or a status symbol—being ...

The hot new status symbol in customer service ... meaning the need for human contact isn't going away. He's talking to his clients about introducing premium chatbots to solve customers' problems.