Picking up an order that you placed online or over the phone is nothing new. The convenience of buy online, pick up in-store, or BOPIS, has become increasingly popular in recent years, with the 2019 ...

Click-and-collect, a.k.a. BOPIS, boasts a number of very strong positives for both retailers and their customers. Retailers save on shipping costs while leveraging their in-store inventories to ...

January’s retail sales report evoked mixed reactions from economists, despite the fact that it exceeded expectations. A drastic downward revision to December’s figure sparked off fresh concerns of an ...

As CTO of Engage People Inc. Len Covello helps companies differentiate loyalty programs to deliver a better experience for their customers. Digital transformation is a buzzword that has been making ...

The new service allows customers to shop online across baby, kids and decorative nursery products and toys. UK retailer John Lewis Partnership has said it will temporarily halt its click and collect ...

Asda has introduced a 50p charge for 'Click & Collect' delivery slots but the move has frustrated some shoppers using the service during the pandemic. It joins other major supermarkets that already ...

Tesco has reintroduced its 12-month delivery saver plan, which comes with the choice of off-peak or anytime delivery. The supermarket has also launched a new, cheaper click and collect option for ...