The Narrative Matters essay “No Algorithm for Empathy” (Feb 2020) expressed strong opinions about the effectiveness of empathy training for health care providers. Although I understand the author’s ...

More than half of all practicing physicians show signs of burnout, studies show. Contemporary physicians face tremendous pressures due to a confluence of factors, including balancing heavy patient ...

Evidence for boosting revenue through employee engagement is continually pouring in. Building an empathetic workplace culture is crucial to that engagement. You, too, can gain tools and insight into ...

Researchers from Massachusetts General Hospital found a training program may help increase resident physicians’ empathy with patients and improve patients’ perceptions of their providers. Previous ...

This is a time of much political division among people in our society. Can doctors help to heal it? Unfortunately, when it comes to the world of medicine and health care, there is not a clear-cut ...

A UC Berkeley study published March 29 found that empathy training for probation and parole officers led to a reduction in bias against supervisees and recidivism rates among their clients. The ...

Many people treat empathy the way they treat height or eye color; in other words, as something baked in from birth. We hear this in everyday phrases like “she’s such a good kid” or “he’s just not very ...

Interventions that seek to evoke empathy in teachers can sideline biases and narrow the racial gap in suspensions of middle school students, suggests new UC Berkeley research. In one of the most ...

As federal parliament continues to erupt with allegations of harassment and abuse, one of the responses from our most senior leaders has been empathy training. These are programs that help people to ...

Research published in the journal Psychology, Crime & Law suggests a new, low-cost approach that could potentially reduce antisocial behaviour and crime. The study, carried out by Anglia Ruskin ...

What if virtual-reality avatars could teach humans empathy–in the real world, not in the realms of gaming or science fiction? In some workplaces, that’s already happening. Mursion, a San Francisco ...

In customer service training circles, there’s a belief that you can't train for empathy. In other words, the empathy required by a customer-facing employee is a fixed personality trait, something that ...