The Union Ministry of Consumer Affairs is cracking down on dark patterns, which are deceptive design tactics used by e-commerce platforms. In a significant move to safeguard consumer rights, the ...

Turns out, there is a dark art of web design. Inventory trackers, countdown clocks and fake reviews are rampant on e-commerce sites, and all are used to influence how consumers buy. But their contents ...

It is quite commonplace to receive emails citing ‘special offers’ which insist users to take a certain action within the next few minutes, while such offer remains mysteriously available weeks later.

MediaNama’s Take: The latest LocalCircles audit makes one thing clear: that dark patterns continue to dominate India’s e-commerce landscape. LocalCircles, a citizen engagement and policy feedback ...

In a bid to protect consumer interests in the growing digital marketplace, the Central Consumer Protection Authority (CCPA) has directed all e-commerce platforms to conduct self-audits within three ...

In today's fast-paced digital world, where immediacy trumps patience and simplicity outshines complexity, convenience is the golden key that unlocks the door to consumer satisfaction. Imagine the ...

New Delhi: The government has called major e-commerce platforms for a meeting to push for stronger measures against dark patterns as well as to discuss penal actions for regulatory violations, the ...

The Central Consumer Protection Authority (CCPA) has mandated e-commerce platforms in India to conduct self-audits within three months to detect and eliminate deceptive "dark patterns." This ...