Meanwhile, Citibank customers have taken to X to share that the bank's mobile was app was "down" and were unable to reach customer service representatives. Other users reported receiving a fraud ...

The Citi Mobile App for iPhone in the United States has been completely redesigned to take advantage of new technology as well as address customer feedback and changing behaviors. While Citi ...

It was a risk, but it was one Citi was willing to take. And it paid off. With this effort, we not only set a new standard for the industry, we surpassed our business goals of app downloads and usage.

we discovered that our U.S. Citi Mobile iPhone banking app was accidentally saving information related to customer accounts in a hidden file on their iPhones. This information may also have been ...