Zocdoc, the appointment-booking company, has introduced an automated assistant it says can schedule visits without human ...

From self-service to sentiment analysis, this guide covers the benefits, challenges and top platforms in contact center ...

One of the most vital components in achieving this is the implementation of robust call center solutions. From the early days of switchboards and rotary phones to today’s cloud-based ...

Dash Voice AI automates scheduling-related phone calls, reducing call center workload and empowering patient self-service Relatient, the leading patient scheduling platform, today announced the ...

Startups are marketing AI products with lifelike voices to schedule or cancel medical visits and refill prescriptions.