Infosys survey shows 50% of AI use cases now meet business objectives, highlighting the impact of effective change management. Agentic artificial intelligence (AI) emerges as a priority for operating ...

In my journey as a CEO and tech leader, one principle has consistently proven to be a cornerstone of our success: the meticulous understanding and definition of use cases. This focus has been pivotal ...

AI agents promise to transform business operations, but success depends entirely on choosing the right tasks to automate.

Some people might think of generative artifical intelligence (AI) as a solution in search of a problem, but the technology is already proving its worth in one area: software development productivity.

GPT has a wide range of applications, but today, I want to share seven non-obvious business use cases that can transform the way you work and give you a competitive edge. Let’s dive in! GPT’s ability ...

It has been about a year since OpenAI LP launched ChatGPT. That thrust generative artificial intelligence into the spotlight, creating more hype around a technology than anything I can remember. The ...

In our world of enterprise communications technology, we have a pretty clear focus; it’s mostly unified communications as a service (UCaaS) and contact center as a service (CCaaS), with a bit of ...

SAN JOSE, Calif.--(BUSINESS WIRE)--Today, Calix, Inc. (NYSE: CALX) announced ManagedBiz™ at Calix ConneXions. Combining secure connectivity and actionable analytics, ManagedBiz is designed to enable ...

The number of business projects involving artificial intelligence has more than doubled since 2024, as companies put proven pilots into production and pursue experiments with business-specific ...

While genAI chatbots are mostly deployed as assistants or copilots, agentic AI allows companies to automate entire business processes and fundamentally transform operations. Here's how they're doing ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now Over the last 100 years, IBM has seen many ...