Earlier this week, Facebook announced a new platform for its Messenger app that allows companies to create chat bots that communicate with users. Already about three dozen companies have launched ...

CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

Last month, a new social-media app started making the rounds. On SocialAI, the pitch goes, you’re always the “main character,” you’ll always get engagement, your replies will always be full, and ...

“Sociable” is the latest commentary on important social media developments and trends from industry expert Andrew Hutchinson of Social Media Today. If you thought that 2024 was a big year for social ...

Those are descriptions from federal politicians and child-safety advocates of the “sensual” and “romantic” chats Meta allowed its artificial intelligence bots on Facebook, Instagram, and WhatsApp to ...

The post that appeared on Buffy Sobol Johnson’s Facebook feed gave the Lakeville resident pause. “What was your experience with the worst restaurant in Lakeville?” someone recently asked, unleashing a ...