With BPO attrition rates often reaching 70%, employee engagement in AI initiatives could support greater retention.
As a staff writer for Forbes Advisor, SMB, Kristy helps small business owners find the tools they need to keep their ...
TCS shuts Nashik BPO amid sexual harassment and forced conversion allegations. Multiple FIRs filed, arrests made and staff moved to work-from-home ...
Andrew Bloomenthal has 20+ years of editorial experience as a financial journalist and as a financial services marketing writer. Natalya Yashina is a CPA, DASM with over 12 years of experience in ...
Jupiter BPO supports insurance and healthcare firms with HIPAA-focused compliance, secure processes, medical billers, ...
TCS has temporarily shut its Nashik BPO and shifted staff to work-from-home after multiple FIRs and arrests in a widening ...
One account alleged that Khan was referred to as "Lady D" — an allusion to underworld figure Dawood Ibrahim — by some male ...
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ECape eyes being BPO powerhouse in SA
ECape eyes being BPO powerhouse in SA By Staff Writer, ITWebJohannesburg, 11 May 2026The BPO sector created 1 612 jobs in the Eastern Cape in 2025. The Eastern Cape province is on track to solidify ...
Find out who Nida Khan is and her alleged role in the TCS Nashik BPO scandal involving sexual harassment, forced religious conversion, and the ongoing SIT investigation.
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