A new study suggests that car dealership service centers are losing business to general repair shops as repair costs and the frequency of repair visits are on the rise. The study was recently ...

Ignition Dealer Services has a new chief operating officer. On Thursday, the provider of customized F&I programs and strategic reinsurance solutions for automotive dealerships appointed Steven Cegelka ...

When it comes to how long the check-in process takes at a dealership service department, there is a difference of opinion. Eighty-six percent of dealers said in a recent survey it takes one to seven ...

Dealer Services Network (DSN) announced its second acquisition so far this month. On Tuesday, the technology-enabled provider of title and registration services acquired Express OMV, further ...

When a car shopper turns into a car owner, dealers hope they immediately become a service customer, too. That’s generally true of most owners while their car is under warranty, but as the latest CDK ...