Some Amazon sellers are bypassing its terms of service and offering to reimburse people who write reviews of their products.

Reviews have been a cornerstone of Amazon since it introduced them on its platform back in 1995. At the time, the move was controversial, according to Rebecca Mond, head of external relations for ...

Sorting through Amazon TV hype is tough but user ratings cut through it. Check these five budget picks from 32-inch gems that ...

As wonderful as the internet can be, I feel like it lies to us every day. Fake reviews—seemingly legitimate assessments created by a seller or someone paid by them—are becoming harder to spot. The ...

Amazon Vine is an invitation-only club for a small percentage of elite reviewers.

Thinking of trusting those glowing Amazon reviews? Think again. A recent investigation by U.K.-based consumer watchdog Which? as reported by The Telegraph exposes a disconcerting trend—some Amazon ...

According to a 2023 survey, “The Ever-Growing Power of Reviews,” 74% of shoppers say that ratings and reviews are a key idea to learn about products they are buying for the first time. The same survey ...

GREENSBORO, N.C. — Customers are constantly looking for insights into which products, brands, or services they can trust before purchasing anything. In a recent survey, 43% of people in the U.S. said ...

Our electronics writer spent a week seeing how Amazon’s first color E Ink digital notebook compares to the best e-readers and digital notebooks.

Amazon announced this morning it will begin to leverage generative AI to help customers better understand what customers are saying about a product, without necessarily having to read through dozens ...