Anna Baluch is a freelance writer from Cleveland, Ohio. She enjoys writing about a variety of health and personal finance topics. When she's away from her laptop, she can be found working out, trying ...

Learn the ins and outs of call center software pricing, how to estimate costs, what to expect, and how to get the best deal. Whether you’re getting call center software for the first time or you’re ...

It seems nearly every technology vendor is selling some sort of service “in the cloud”-the ubiquitous suffix has been attached to everything from critical systems like ERP to mundane processes like ...