“In order to break out beyond the core audience, games need to directly connect to the evolving demands of players who increasingly seek shared-world features and deeper engagement alongside high-quality narratives in this beloved category,” Wilson said in an investor call.

In continuing to publicly cop to the failure of BioWare’s latest release, EA CEO Andrew Wilson has admitted to investors

Last week, publisher Electronic Arts mentioned that BioWare's latest game, Dragon Age: The Veilguard, missed sales projections by a whopping 50%. Was the game's lackluster performance due to a bad story? Outdated gameplay mechanics? Apparently, it was because it wasn't a live service game.