Microsoft always keeps an eye out for unusual sign-in activity, just in case someone else is trying to get into your account. If you're travelling to a new place or using a new device, we might ask you to confirm that it really is you.
Windows 10 support ends on October 14, 2025. Upgrade to Windows 11 now to ensure continued security and feature updates. Learn more about the transition.
Discover the step-by-step process to change or reset your Windows password if you've lost or forgotten it. This guide will help you regain access to your Windows account quickly and securely.
For volume licensing support, open your Microsoft 365 admin center, select Help & support, and search for "manage volume licensing" or submit an online support request. Don't forget to include your license ID or agreement number, your contact phone number & email address so we can contact you.
